Refunds and Exchanges
All pattern sales are final due to the type of item you are purchasing (a PDF file). If there is an issue with your zipper tape order, please contact me and I'll correct this for you.
All orders of physical items will be shipped from Toronto, ON Canada.
Zipper tape sales will ship once a day from Monday to Friday. Orders placed over the weekend will ship Monday morning. Please allow 1-3 business days to prepare and ship your zipper tape order.
Due to the need to include calculated shipping for zipper orders, I am unable to add the lettermail shipping option for paper patterns. Please select the cheapest shipping option and leave a note at checkout if you want me to send lettermail without tracking and I'll refund excess shipping costs when I ship your pattern.
U.S. orders - if you do not select tracking in your shipping options, there is no tracking number provided and I can't be responsible for lost packages. Please select Tracked Packet if you would like to track your parcel.
The customer is responsible for researching and being aware of any customs duties/fees that may occur and order accordingly.
Additional Policies and FAQs
Please contact me with any questions!!! I will do my best to respond to any questions as quickly as possible!
©2018 Blue Calla Creations. All Rights Reserved. Written permission is required to copy and or distribute copies of this pattern or instructions. Celine is happy to allow products made from this pattern by a home sewer to be sold. Patterns must be purchased retail and the items must be made by one person, in their home. Mass Production is strictly prohibited and will result in a change to these policies.